Insights from ICE partner – Telstra

Simplifying to adapt to these fast-changing times

The way we work, do business, and deliver for customers is changing rapidly as everyone adapts to the uncertainty surrounding the country and the world. At Telstra, we’re focusing on simplification to encourage agility in our organisation, which empowers us to provide a high level of service to those who rely on us, our networks, and our solutions so they can thrive.

Our Business Continuity Planning offers and solutions
We’ve brought together our expertise and technologies for solutions that can help meet your changing business needs. View more.

Learn more about what Telstra is doing for customers

How businesses are using connectivity to combat COVID-19
Telstra Enterprise Group Executive Mike Ebeid details how we’re helping our Enterprise customers adapt to this situation with innovative business continuity solutions—and how other organisations can do the same. View more.

Helping critical-service customers prepare for the COVID-19 response
Telstra Purple, our technology services business, worked closely with Ambulance Victoria and WA Heath to develop, build, and deploy purposeful tech that amplifies their critical response capabilities.

We’ve helped build and manage the Retrieval and Critical Health (REACH) information system that tracks hospital bed occupancy across Victoria—and added controls to track suspect and confirmed COVID-19 patients for appropriate care and routing. We’ve also helped deploy a digital assessment form for WA Health, which allows citizens to self-assess via web, mobile, or tablet right in their homes. This is complemented by a robust digital process to support COVID-19 diagnosis that supports healthcare professionals in identifying risk factors according to data collected from the form, such as travel routes, specific public places, geography, and demographics.

Learn more about Telstra Purple.


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